Karriere

Seit mehr als 50 Jahren ist die Q-Lab Corporation ein globaler Hersteller von Produkten und Dienstleistungen im Bereich Bewitterung. Zahlreiche Produkte wie Beschichtungen, Kunststoffe, Automobilteile, Kosmetika, Pharmazeutika, Tinten, Textilien Verpackungen, Bedachungsmaterial oder Dichtungsmaterialien werden in unseren Geräten getestet. Q-Lab ist ein wachstumsorientiertes und solides Unternehmen, das sich ein hohes Ansehen für ein hervorragendes Produktdesign, für innovative Produktentwicklung und einen kopromisslosen Anspruch an Qualität und Sicherheit erwoben hat.

Q-Lab has been named one of Northeast Ohio's best places to work by The Cleveland Plain Dealer for the third time. To view our profile in their list of "2017 Top Workplaces" click here.

Top Work Places

Dieses Ansehen verdanken wir der Arbeit unserer Mitarbeiter, denen wir folgendes Arbeitsumfeld bieten:

  • Eine erfolgreiche Firmengeschichte
  • Ein exzellente Vergütung + Bonus
  • Umfassende Vorteile: Gesundheit, Rezept, Life Insurance
  • Bezahlten Urlaub und Ferien
  • teamorientierte Unternehmenskultur
  • Freundliche Arbeitsatmosphäre
  • dynamische Branche

Q-Lab verpflichtet sich allen qualifizierten Personen ohne Rücksicht auf Rasse, Religion, Geschlecht, nationaler Herkunft, physische phychischer oder mentaler Behinderung oder Alter gleiche Beschäftigungschancen zu geben.

Stellenangebote

Repair Manager, EMEA (Europe/Middle East/Africa)

Bekanntgabe: 07.02.2018
Bewerben

Are you a technically minded professional with an in-depth knowledge of repair lab instruments, service management and field service operations? Do you have the experience and knowledge of being a service leader?  If so, consider joining us in this exciting opportunity to work in an international environment, with multiple challenges and opportunities for personal and professional development. You will direct, train and educate our distributor network as they repair lab instruments to a diverse customer base in Europe, the Mid East and Africa (EMEA).  You will oversee all aspects of Field Service Repair procedures, policies, people and initiatives while reporting to the Director of Global Repair in Cleveland, Ohio.

The position is based in Saarbrucken, Germany and requires frequent travel. 

You will be responsible for:

  • Manage Q-Lab’s entire field repair operations in mainland Europe, the Middle East, and Africa (EMEA).  This includes managing:
    • Directing repair operations and personnel in the Germany, Austria, and Switzerland (DACH) region;
    • Indirect repair operations serviced through Q-Lab’s Distribution Network in mainland Europe, Middle-East and Africa. 
  • Frequent travel throughout Europe (and to a lesser extent Middle East and Africa), to provide repair support to our Rep Network
  • Manage 40+ direct and indirect employees throughout EMEA
  • Perform expert phone, email, and on-site troubleshooting advice to resolve lab instrument repair issues
  • Manage parts and service scheduling, quoting, and invoicing processes
  • Lead tactical (day to day) activities/execution in the EMEA region
  • Deliver Technical Training to internal and external Repair Technicians
  • Analyze repair data and provide technical feedback and trends from the field to the US Corporate office to help continuously improve instrument design and reliability

Qualifications:

  • Bachelor’s Degree (BS) or equivalent from four-year College or technical school with ten or more years of related experience with leadership in repair support or field repair experience.
  • Ability to travel (50%) throughout Europe, including occasional visits to the Middle East, Africa, US, and other international locations.
  • Superb electromechanical troubleshooting and teaching skills.
  • Expert ability to use hand tools, power tools, and electronic meters and other type of testing, assembly, and troubleshooting devices.
  • Fluency (both written and oral) in German and English. Other foreign language skills are a plus.
  • Outstanding leadership, communication, and customer service skills.
  • Innate ability to defuse conflict through calm demeanor, verbal and listening skills.
  • Superb organizational skills. Highly detail oriented and ability to multi-task, but also a strong ability to develop comprehensive strategies.
  • Ability to form logical conclusions and judgments from limited and often conflicting data.

We Offer:

  • A proven track record of success
  • Competitive compensation package
  • Company retirement plan
  • Strong team member-oriented company culture
  • Friendly working atmosphere
  • Fast-paced environment

We are an Equal Opportunity Employer

Materials Testing Lab Technician (Saarbrücken)

Bekanntgabe: 23.01.2018
Bewerben

Description:

We are seeking a confident Materials Testing Lab Technician to help our customers, develop new business and meet sales goals. As a member of our Test Services team, you will deliver a high level of customer satisfaction as you conduct the testing. You will also consult with customers about their testing needs and respond to customer questions. This is an excellent opportunity to join our company, to grow with us and share in our success.

At Q-Lab Test Services, we operate a test laboratory that investigates the weathering durability of an extensive range of products and materials. We help our customers in the coatings, automotive and architectural industries make more durable products. In the Accelerated Laboratory, you will place specimens in weathering chambers to help get data in weeks, rather than subjecting them to years of exposure outdoors!

Job Summary:

• Perform exposure testing of materials in an ISO accredited laboratory
• Ensure continuity of testing, maintain records and ensure secure custody of test specimens

Duties and Responsibilities:

• Process test specimens into the test laboratory
• Unpack new tests and prepare initial documentation
• Identify test specimens with unique marking
• Create test documentation
• Mount and expose the tests specimens into the test chamber
• Maintain log sheets
• Work with a daily calendar to perform scheduled tasks
• Perform evaluations and create progress reports
• Keep customer updated as necessary regarding test status
• Digital photography of test specimens

Skills and Educational Requirements:

• Certified chemical lab technician, Bachelor’s of Science or equivalent preferred 
• Previous lab experience preferred
• Science related degree preferred
• Critical problem solving skills
• Self-motivated
• Possess solid time management skills
• Fluency in English and German is required
• Additional fluency in Chinese (Mandarin) preferred
• Professional demeanor, organized and reliable
• Possess a strong work ethic and willingness to learn
• Results driven attitude
• Ability to excel in a fast paced environment
• Proficient computer skills -- Word, Excel, PowerPoint and others

All applications MUST be submitted in English
Applicants must have existing ability to legally work in Germany

 

Kontakt

  1.  

Q-Lab-Telefonnummern

USA: +1-440-835-8700
Florida und Arizona Test- Dienstleistungen: +1-305-245-5600
UK/Europa: +44-1204-861616
Deutschland: +49-681-857470
China: +86-21-5879-7970

 
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