Contact Us

  1.  

Q-Lab Phone Numbers

USA: +1-440-835-8700
Florida & Arizona Test Services: +1-305-245-5600
UK/Europe: +44-1204-861616
Germany: +49-681-857470
China: +86-21-5879-7970

Careers

For more than 50 years, Q-Lab Corporation has been a global provider of material durability testing products. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety.

Q-Lab has been named one of Northeast Ohio's best places to work by The Cleveland Plain Dealer for the third time. To view our profile in their list of "2016 Top Workplaces" click here.

Top Work Places

These goals are achieved through the efforts of our employees and in return we offer:

  • A proven track record of success
  • An excellent compensation package + bonus
  • Comprehensive benefits: Health, Prescription, Life Insurance
  • Paid vacation and holidays
  • Strong team member-oriented company culture
  • Friendly working atmosphere
  • Fast-paced environment

Q-Lab is committed to providing equal employment opportunity for all qualified individuals without regard to race, religion, gender, national origin, physical or mental disability, age, or disabled or Vietnam-era veteran status.

Careers Listing

Technical Sales Representative (Westlake, Ohio)

Posted: 11/30/2016
Apply

We are seeking a confident, professional Inside (predominately) Sales Representative to develop new business, grow new accounts and meet sales goals. As a member of our National Sales team, you will deliver a high level of customer satisfaction and expand sales opportunities. You will also demonstrate technical products, consult with customers about their testing needs and respond to customer questions. This is an excellent opportunity to join our company, to grow with us and share in our success.

Q-Lab Corporation is a global leader in providing material durability testing products and services. Since 1956, we have designed and manufactured laboratory test equipment including accelerated weathering testers, light stability testers, and corrosion testers to a wide variety of industries. In addition, we perform contract test services including both laboratory and natural exposure testing. We maintain a global presence with testing facilities located in Florida, Arizona and Germany with distribution facilities located in England and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.

Key Responsibilities for our Technical Sales Representatives

  • Pursue sales leads received from industry ads, trade shows, internet web inquiries and other sources
  • Engage in proactive outbound selling efforts viathe telephone
  • Travel, when required, throughout the U.S. (and internationally, on occasion) to visit existing and new customers to educate, close sales, and build relationships
  • Must have the ability and desire to prospect for new customers, identify decision makers, and sell our products
  • Give technical presentations at seminars and symposiums.
  • Prepare quotations
  • Edit, manage, and maintain database of existing and potential customers (CRM system).
  • Meet established sales targets
  • Attend Trade Shows
  • Prepare reports of sales visits, trade shows, and seminars.
  • Coordinate and conduct hands-on technical training at customer site.
  • Follow-up with existing customers to confirm customer is satisfied with Q-Lab’s products and answer any technical questions.
  • Advise customers on types of equipment to purchase, considering such factors as costs, space availability, and intended end-use application.

 

Qualifications:

  • Bachelor's degree with 3+ years of industrial sales experience (preferably in capital equipment)
  • Engineering or Science related degree preferred
  • 10%-15% of overnight travel in US and possible occasional international travel
  • Aptitude to understand, differentiate, and effectively sell technical products
  • Business acumen with critical problem solving skills
  • Self-motivated
  • Possess solid time management skills
  • Professional sales skills
  • Excellent phone skills and technical writing skills
  • Solid math skills
  • Organized and reliable with a professional demeanor
  • Possess a strong work ethic and willingness to learn
  • Results driven
  • Proficient computer skills – Word, Excel, PowerPoint and others

 

We offer:

  • Fun, fast-moving, and friendly work atmosphere
  • A big business footprint with a small business family culture
  • A proven track record of success
  • Excellent compensation package including a salary + bonus
  • Vacation, Paid Time Off and Holidays
  • Comprehensive benefits: Health, Prescription and Life
  • 2012, 2015, 2016 Best Workplaces Award Winner (Cleveland, OH)

Technical Multimedia Developer (Westlake, Ohio)

Posted: 10/21/2016
Apply

The Technical Multimedia Developer will assist in creating and maintaining short instructional videos that demonstrate troubleshooting diagnostics for our products. This is team-based technical communication, not product advertising.

Job Responsibilities

·         Shoot video footage that demonstrates where product components are located and whether or not it is operational using a Canon XA25 camcorder

·         Able to set up proper lighting in an overhead fluorescent environment and product consistent, fluid camera movements

·         Photograph components for our web-based parts catalogue tool

·         Draw and animate diagrams that demonstrate operation of various product subsystems

·         Curate all created media, making sure it is organized and electronically back up

·         Occasionally shoot other video footage as needed for Marketing department

Job Requirements

·         Ability to learn technical details about our products and then follow through on assignments without needing much direction

·         Ability to operate professional video equipment and editing software

·         Ability to learn Final Cut Pro X and Motion 5 editing software

·         Experience with Adobe Creative Suite, especially Adobe Illustrator

·         Willingness to adopt our creative workflow and suggest possible improvements

·         Able to contribute in a collaborative environment and respond with revised versions of the work


 

Software Developer (Westlake, Ohio)

Posted: 9/20/2016
Apply

We are looking for a Software Developer to join our nimble, fast-paced, & effective team. At Q-Lab, Software Developers

perform a wide range of duties. You will be involved in business analysis and requirements definition, software development, and project management. It’s common to lend your opinions to the CFO and VP of Marketing one day, only to be coding the solution

in SQL and .NET the following day.

 

We cross train our developers on all platforms, tools, languages, and systems. Our developers regularly comment on how exciting,

fun, and challenging it is to be given such an unusually broad scope of work. Our ultimate goal is to apply technology in ways that increase revenue, decrease costs, and/or increase customer satisfaction.

 

Not sure you have the software development or business experience, but think this could be the right job for you?

Submit your resume! We believe that a high-level of practical intelligence can trump work experience. Depending on your

qualifications and capabilities, we may be willing to train you for this job and reimburse you for education costs (if they are needed).

 

Software Developer’s Scope of Responsibility:

-          Analyzes business problems and suggests ways of applying software solutions to solve them.

-          Produces software for web, database, and client server environments. Also produces Q-Lab’s firmware, which controls the brain of our weathering testers.

-          Uses Microsoft Visual Studio (Winforms, ASP.NET, .NET Framework, VB .NET, C#) to develop front-ends and business logic.

-          Uses Microsoft SQL Server to design, modify, and write business logic for databases.

-          Uses Crystal Reports and SSRS Reporting Services to develop reports.

-          Uses Attolic (an Eclipse variant) and C to develop firmware.

-          Follows Q-Lab’s standard development practices and techniques.

-          Works on front office (e.g. Sales, Repair, Marketing), back office (e.g. Accounting, Purchasing, Order Desk) and LIMS (Laboratory Information Management Systems) software.

-          Writes business requirements and technical specification documents.

 

We Require/Prefer:

o   Bachelors degree in Computer Science/IT, equivalent professional work experience, or the raw intellectual aptitude.

o   Evidence of achievement in work or school history.

o   Experience with Microsoft’s .NET development tools.

o   Knowledge of relational database theory.

o   Ability to think strategically and assess business value.

o   Ability to devise creative solutions to problems.

o   Ability to manage competing priorities.

o   Strong verbal and written communication skills.

o   Strong customer service orientation.

o   A good sense of humor and a small ego.


 

Customer Service Respresentative (Westlake, Ohio)

Posted: 9/18/2016
Apply

Are you passionate about customer satisfaction? Do you take pride in maintaining an enthusiastic and upbeat attitude? If you have answered yes to these questions - read on! Q-Lab is looking for a Customer Service Representative to become a member of our Global Order team. This is a great opportunity to learn and grow professionally in a professional team atmosphere.


Your responsibilities will include:

  • Entering orders quickly and generating accurate documentation for customers and internal departments
  • Communicating with customers via phone and email
  • Writing clear and concise communications to our customers
  • Providing customers with pricing and production lead times on products
  • Obtaining freight quotes and calculate handling charges
  • Prioritizing work tasks and manage competing tasks
  • Maintaining thorough documentation
  • Determining the appropriate means of shipment (ie fast delivery, cost effective) and best shipping warehouse
  • Generating RMA (return merchandise authorization) forms for customers to return goods
  • Assisting in receptionist duties and directing customers to appropriate departments

We require:

  • 2+ years of customer service experience; order processing experience preferred
  • Experience in Microsoft Word, Outlook and Excel required; experience in Sage MAS 90 preferred
  • Demonstrated history of strong verbal and written communication skills
  • Minimum 7800 KSPH/130 KSPM (Alpha-numeric)

We offer:

  • Beautiful corporate headquarters conveniently located off I-90 in Westlake, Ohio
  • A proven track record of success
  • Excellent compensation package + bonus
  • Comprehensive benefits: Health, Prescription and Life
  • Vacation, Paid Time Off and Holidays
  • Strong team-oriented company culture
  • Friendly working atmosphere
  • Fast-paced environment

Drug Free Workplace


We are an Equal Opportunity Employer


Please submit salary requirements along with your resume.


 

Talent Acquisition Director (Westlake, Ohio)

Posted: 8/10/2016
Apply

Reporting to the President, this newly created position will lead Q-Lab’s worldwide hiring, onboarding, coaching and employee development efforts. This critical role combines both strategic planning and ‘hands – on’ leadership and requires a person who has an innate love for science, engineering and technology.  A degree in Engineering, Science, or Manufacturing/ Operations or demonstrated experience is required.  

 

Accountabilities include developing talent management systems, leadership training, recruitment, onboarding, performance evaluations, compensation analysis, employee retention, succession planning and developing employee satisfaction initiatives. This role requires a person who is comfortable performing tactical responsibilities -- ensuring that HR tools, training and resources are available to support every employee. If you are an HR professional with a true interest in Engineering, Science and Manufacturing – read on.

 

 

Responsibilities include:

 

Responsible for all locations worldwide, including USA, England, Germany and China. 

 

Understand and identify the capabilities, skill sets and interests of Q-Lab’s human resources and use this data to determine staff development needs and staffing decisions.

 

Manage the recruitment process for Engineers, Scientists, and Manufacturing associates including sourcing, assessments, interviews, and offers.

 

Manage and oversee the development of talent management tools and training in relation to performance, calibration and succession planning for our Engineers, Scientists, and Manufacturing associates.

 

Develop and optimize an ATS to support recruiting operations for Engineers, Scientists, and Manufacturing associates, including the development of forms, strategies and tactics used to acquire talent.

 

Develop a comprehensive and complete data-base of the organization’s distinct roles and job descriptions.

 

Establish innovative sourcing strategies to attract top candidates including job posting optimization, job board procurement, digital and non-digital employment marketing, comprehensive annual recruitment campaign planning, and talent planning.                  

 

Provide leadership in the development and execution of recruitment strategies for all locations.

 

Manage contractual relationships with placement agencies, contract recruiters, job boards, job fairs and various internet job search websites.

 

Develop a comprehensive and meaningful on-boarding system.

 

Oversee compensation programs; analyze job tasks and work processes for new positions and reclassification of current roles; coordinate classification studies and conduct salary surveys.

 

Provide direction, support and expertise for individual development planning.

 

Identify talent and develop future leaders through appropriate job assignments and personal development plans.

 

Develop a mentorship program, with department managers, to assess and grow leadership capabilities of front line employees.

 

Take a leadership role in developing a culture that enables employees to perform in accordance to the Company’s objectives.

 

Encourage every employee to participate in the work process so that they become a partner in the implementation of plans and outcomes.

 

Initiate programs that instill an environment of trust, cooperation and communication for personal growth and the achievement of the company’s goals.

 

Qualifications for this role:

 

·        A strong attraction to and experience in Engineering, Sciences, Technology and Manufacturing

·        Engineering/Science degree or similar experience

·         A high energy level with the motivation to achieve and accomplish goals and promote the company’s mission

·        In-depth knowledge and understanding of talent acquisition and management strategies and building high-performance teams

·        Well-developed experience in using multiple recruiting strategies

·        Knowledge and experience of technology to enhance and measure the results of human resources programs

·        Knowledge of OD principles and practices

·        MS in Organization Development a plus

·        Minimum of 5 years’ experience at a managerial level

·        Exceptional interpersonal and communication skills and exceptional follow-through skills

·        Computer skills – Microsoft Office, ATS implementation

·        Sound judgment, positive attitude and high level of organizational skills

·        Other skills, experience and qualifications specific to manufacturing

·        Advanced knowledge of employment laws 

 

 


 

Assistant Managing Director-Operations (Homestead, Florida)

Posted: 3/14/2016
Apply

 The Assistant Managing Director - Operations will be a key member of small, dedicated team running our weathering test sites and laboratories at Q-Lab in Florida, Arizona, and Germany. Due to continued growth, this is a new position that will report to our Managing Director - Florida. We are looking for an outgoing, highly detailed and hands-on manager, engineer, scientist, or technically minded individual with superior customer service and selling skills. This role requires a significant amount of flexibility, business acumen and technical proficiency.  As the main administrator of Q-Lab’s procedures, operation functions, and strategies for supervisor training and development, you will be accountable for contributing to our team’s success.

 

Primary Responsibilities

 

    • Interact with technicians through VP-level customers on general business and technical issues
    • Review and analyze current business strategies business
    • Educate customers and prospects on their testing options and standards that we use
    • Interpret customer instructions into standard test input
    • Explain test reports and billing to customers
    • Monitor needs for lab, personnel, and field planning
    • Review current needs and create expansion plans
    • Create process control charts of daily activities using Excel
    • Correctly file calibration information in computer
    • Determine need for and order parts, supplies, and test materials
    • Document errors and implement corrective actions
    • Be one of several key contacts for ISO 17025 accreditation
    • Standard Operational and Work Flow Procedures
    • Manage, coach and develop supervisor training programs
    • Conduct regular employee meetings
    • Promote positive involvement
    • Oversee special testing requirements
    • Plan test projects
    • Assist in pricing for special projects

 

We require:

 

  • Minimum BS/BA level degree in a science or science-related field, or equivalent non-science degree with technical experience
  • At least 8-10 years of experience with laboratory testing, procedures, and management
  • Computer experience: file handling, internet, email, software: Excel, Word, Outlook, PowerPoint, Adobe PDF
  • Customer service and selling experience
  • Experience in managing supervisor level employees
  • Superior communication skills – both verbal and writing
  • Track record of solid performance in present and past work record
  • Strong sense of ownership, initiative, and work ethic
  • Ability to build relationships with people across all levels and organizations

We offer:

 

  • A fun, fast-moving, and friendly work atmosphere

  • A big business footprint, but small business family culture

  • A proven track record of success

  • Stability

  • Excellent compensation package + bonus

  • Vacation, Paid Time Off and Holidays

  • Comprehensive benefits: Health, Prescription and Life

  • 2012 and 2015 Best Workplaces Award Winner (Cleveland, OH)