Q-Lab is looking for an Office Data Entry Clerk. The primary responsibility of this position is to assist both the customer and testing departments to facilitate testing, and to act as a backup for office staff. This includes gathering information to allow testing to start and in assisting customers with questions. In addition, this position generates the daily work schedules and associated report templates.

Duties and Responsibilities

• Answer telephone and client’s e-mailed inquiries
• Review testing packages after receipt to ensure all necessary documentation is included to set up test
• Contact customers when tests are received and when testing has begun

• Obtain credit card numbers or purchase orders
• Collect missing information and documents
• Check in tests and schedule any required services
• Transfer technical questions to technical supervisors as necessary
• Provide back-up to the Evaluations Lab, as needed
• Other tasks as necessary or required

Desired Skills

• High School Degree
• Strong interpersonal skills
• Ability to work in a team environment
• Detail oriented with good organizational skills
• Work in a fast-paced corporate environment
• Ability to follow well established policies and procedures
• Solid computer skills
• Prior management experienced preferred

If you are passionate about customer service, Q-Lab Corporation has an opportunity to take your skills to the next level. You will have the opportunity to coordinate service and repair to a diverse customer base all over UK for an industry leader in weathering research products and services headquartered in the United States. You will be located in Saarbrücken in Germany.

For more than 50 years, Q-Lab has been a global leader in manufacturing material durability testing equipment. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants.

Responsibilities include – but are not limited to:

• Manages incoming phone and email inquiries from customers
• Develops parts/repair visit quotes and maintains an accurate asset records database
• Creates field calibration documents for technicians and reviews/approves completed paperwork according to Q-Lab’s Quality Management System
• Manages all field repair visit activity in a highly organized manner
• Oversees RMA receiving, credit processing and return shipments to other remote offices
• Responsible repair visit invoicing, stock transfer request and oversee repair van inventory
• Assist with coordinating Technical Training courses and managing training records

Personal traits:

• Stable and cool under pressure
• Ability to think clearly and with focus
• Energetic and enthusiastic
• Goal oriented and able to develop performance metrics
• Outgoing personality with a need to please
• Able to handle difficult situations diplomatically
• Clear and concise communicator
• Ability to admit mistakes
• Creative thinker who can offer solutions to problems

Desired Qualifications – Education/Experience

• High School Diploma or Associate’s Degree from 2-year College (preferred)
• Two or more years of related experience in an administrative office environment
• Excellent verbal and written communication skills (German and English)
• Must be proficient in a variety of software based applications and databases
• Highly proficient computer skills – Windows environment and Microsoft applications and relevant CRM systems
• Customer-focused, with superb communication and conflict management skills; able to handle difficult situations diplomatically and remain cool under pressure
• Detail-oriented with the ability to move from one activity to another with a sense of urgency
• Superb organizational skills; highly detail-oriented and able to multi-task
• Builds positive relationships with others
• Ability to travel 10% to the United Kingdom and other international locations as needed

We Offer:

• Strong team member-oriented company culture
• A proven track record of success
• Competitive compensation package
• Friendly working atmosphere
• Fast-paced environment
• Company laptop
• Company phone, also for private use

We are an Equal Opportunity Employer

In the case of equal qualification, preference is given to women

Field Repair Technician

If you are passionate about customer service, Q-Lab Corporation has an opportunity to take your technical skills to the next level. You will have the opportunity to service and repair lab instruments to a diverse customer base. Q-Lab is a leader in weathering research products and services headquartered in the United States.

For more than 50 years, Q-Lab has been a global provider of material durability testing products. We produce test substrates, weathering, light stability, and corrosion lab equipment. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety. We are focused on a market with huge potential due to the unique product line and use our extensive product knowledge to help clients best utilize our equipment and services

Responsibilities include – but are not limited to:

• Troubleshooting malfunctioning lab instruments or test equipment and test mechanical mechanisms and electronic circuitry for “root cause” failures.
• Perform hands-on repair for malfunctioning lab instruments or test equipment, and tests assembly for conformance, in accordance to manufacturer’s specifications.
• Willing and able to travel domestically, with some international travel, 50% to 80% of the time annually, to provide repair support to our Customers. This will include being away for up to a full week at a time as and when required.
• Provide the customer with phone and email recommendations to resolve lab instrument issues and or follow up with on-going issues with the customer. This may include, but is not limited to; sending replacement parts, referring the information to the main home office for further guidance, or performing an on-site resolution.
• Provide highly detailed feedback for customer complaints with root cause analysis.

Personal traits:

• Stable and cool under pressure
• Ability to think clearly and with focus
• Must possess the ability to see the “big picture” and not just the small problem
• Energetic and enthusiastic
• Goal oriented and able to develop performance metrics
• Outgoing personality with a need to please
• Able to handle difficult situations diplomatically
• Clear and concise communicator
• Ability to admit mistakes
• Creative thinker who can offer solutions to problems

Desired Qualifications – Education/Experience

• Recognized Electrical or Mechatronic Qualification with apprenticeship and 5 years work experience
• Work experience with technical equipment preferably in a laboratory setting
• Excellent communication and interpersonal skills
• Competent to read and interpret documents, instructions and manuals
• Diplomacy and tact in reporting NCE (non-conforming events) to management – with urgency
• German and English is the required language – Other Foreign languages helpful
• Highly proficient computer skills – Windows environment and Microsoft applications and relevant CRM systems
• Detail-oriented with the ability to move from one activity to another with a sense of urgency
• Builds positive relationships with others
• Excellent time management skills and proactive thinking
• Domestic and International travel experience
• Clean driving record

Physical Demands:

You must be capable of using a variety of hand and power tools unaided. You must be capable of and bending and stretching to access all areas of the test equipment without causing injury.

We Offer:

• Strong team member-oriented company culture
• A proven track record of success
• Competitive compensation package
• Friendly working atmosphere
• Fast-paced environment

We are an Equal Opportunity Employer

Gesucht wird ein Vertriebsmitarbeiter in der deutschen Niederlassung von Q-Lab, der als Teil des EMEARI-Vertriebsteams arbeitet. Die Position erfordert von dem Kandidaten eine hohe Flexibilität durch die Arbeit in einer Direktvertriebsrolle und/oder als International Sales Manager in Zusammenarbeit mit unserem EMEARI-Händlernetzwerk.

Charaktereigenschaften

• Hat eine besondere Liebe zum Detail
• Guter Zuhörer, der weiß, wann man reden muss und wann nicht
• Bereitschaft, Kritik anzunehmen und sie zur Verbesserung des Qualifikationsniveaus und der Wissensbasis zu nutzen
• Kann mit „Verkaufsablehnung“ umgehen
• Hat keine Angst vor Kaltakquise und Verkauf per Telefon
• Proaktive Verkaufsphilosophie
• Ist selbstmotiviert und getrieben, um Erfolge zu erzielen
• Positiv, hartnäckig, ist ein Macher und hat eine Macher-Einstellung
• Liebt Wissenschaft und Technik
• Hat die Fähigkeit, mit Menschen unterschiedlicher technischer Eignung sicher und verständlich zu kommunizieren - von promovierten Chemikern über Labortechniker bis hin zu den Vertriebsmitarbeitern unserer Vertriebspartner
• Hat die Fähigkeit, das Arbeitsleben unserer Kunden zu verstehen und sich darin einzufühlen, sowohl in ihre technischen Herausforderungen als auch in ihre politischen Herausforderungen; ist in der Lage, den „Schmerzpunkt“ des Kunden zu finden
• Geschäftssinn – Fähigkeit zu verstehen, warum der Kunde bereit ist, Geld für unsere Produkte auszugeben
• Hat den Wunsch zu lernen, zu lehren und andere auszubilden
• Ist ein absoluter Team Player
• Ehrlichkeit

Zu den Verantwortlichkeiten gehören – diese sind aber nicht beschränkt auf:

Direktvertrieb in der DACH-Region – Mitarbeit im deutschen Vertriebsteam mit Sitz in der Niederlassung in Saarbrücken. Die Vertriebsrolle erfordert eine Person mit breiten Vertriebskenntnissen. Dies muss die Fähigkeit beinhalten, neue Vertriebsmöglichkeiten zu finden und strategisch zu planen wie das Geschäft weiter ausgebaut werden kann. Alle Aspekte des Verkaufsprozesses müssen abgedeckt werden, einschließlich der Bereitstellung technischer Schulungen für Kunden, der Angebotserstellung auf der Grundlage der Bedürfnisse der Kunden und des Verkaufsabschlusses. Technische Präsentationen über Zoom, oder beim Kunden vor Ort gehören ebenfalls zum Aufgabengebiet. Genauso wie die Aktualisierung der Q-Lab-Datenbank (Customer Relationship Management (CRM)) mit allen Informationen, die während eines telefonischen oder persönlichen Verkaufsgesprächs erlangt wurden. Gemeinsam mit anderen Abteilungen innerhalb von Q-Lab stellen Sie sicher, dass alle Teammitglieder über alle Verkäufe informiert sind, damit diese ebenfalls ihren Teil zum Verkaufserfolg beitragen können.

Die Präsentation von Seminaren und Webinaren auf Deutsch, um neue Anfragen zu generieren, ist von entscheidender Bedeutung. Regelmäßiger Kontakt mit bestehenden Kunden ist ebenfalls wichtig, um sicherzustellen, dass unsere Kunden über die Neuerungen bei Q-Lab auf dem Laufenden gehalten werden.

International Sales Manager – Sie arbeiten innerhalb des zugewiesenen Gebiets mit unseren Vertriebspartnern zusammen, um diese zu unterstützen und den Umsatz im gesamten Gebiet zu steigern. Dazu gehören regelmäßige Reisen in die einzelnen Länder, um sich mit Vertriebspartnern zu treffen, um Schulungen zur Abdeckung der Q-Lab-Richtlinien und -Verfahren anzubieten, sowie Normen, neue Geräteentwicklungen, Verkaufsstrategien, die Verwendung von Q-Portal und anderen Punkten zu diskutieren. Der ISM sollte auch vor Ort Seminare innerhalb des Gebiets anbieten und an Webinaren in lokaler Sprache teilnehmen, um die Vertriebspartner bei diesen Schulungsmaßnahmen zu unterstützen. Wenn ein neuer Vertriebsmitarbeiter bei einem Handelspartner beginnt, muss der ISM ein Schulungsprogramm für diese Person planen und Schulungen durchführen, damit der neue Vertriebsmitarbeiter so schnell wie möglich am Markt wirksam werden kann. Der ISM sollte auch routinemäßig an Zoom-Verkaufsgesprächen mit den Handelspartnern teilnehmen, um ihnen bei der Präsentation von Q-Lab Produkten und der Beantwortung eventuell auftretender technischer Fragen zu helfen.

Aufkommende Verkaufshindernisse, Anfragen für Nachlässe oder Schwierigkeiten sollten mit dem Q-Lab Team geteilt und diskutiert werden sobald sie aufkommen. Das Hauptaugenmerk liegt darauf, den Absatz über alle Handelspartner zu steigern. Wenn ein neuer Handelspartner gesucht werden muss, ist der ISM dafür verantwortlich, ein neues qualifiziertes Unternehmen zu suchen und zu finden, das die Produkte und Dienstleistungen von Q-Lab in der zugewiesenen Region erfolgreich verkaufen kann. Das ISM ist verantwortlich für die Planung und Durchführung eines Schulungsprogramms für alle relevanten Personen, einschließlich Verkauf / Marketing / Reparatur und Verwaltung. Die Aktualisierung des CRM ist eine tägliche Aufgabe, die auf der Grundlage der von den Vertriebspartnern erhaltenen Informationen erledigt werden muss, damit alle Daten so genau wie möglich sind.

Qualifikationen / Fähigkeiten:

• (Fach-)Hochschulabschluss im technischen Bereich (naturwissenschaftliches oder ingenieurwissenschaftliches Fach bevorzugt) oder vergleichbare Qualifikationen mit einschlägiger Berufserfahrung
• Erfahrung in der Arbeit mit Vertriebspartnern bevorzugt
• Erfahrung im Verkauf von Investitionsgütern bevorzugt
• Computerkenntnisse und Kenntnisse in Maschinenschreiben zur effizienten Dokumentation
• Eine nachgewiesene Erfolgsbilanz im Vertrieb
• Deutschkenntnisse fließend – in Wort und Schrift
• Englischkenntnisse fließend – in Wort und Schrift
• Weitere Sprachkenntnisse von großem Vorteil
• Freundliche und aufgeschlossene Persönlichkeit
• Reisebereitschaft bis zu 50 % der Zeit

Q-Lab bietet:

• Eine stark teamorientierte Unternehmenskultur.
• Eine nachgewiesene Erfolgsbilanz.
• Ein wettbewerbsfähiges Vergütungspaket inkl.
• Sonderleistungen Eine freundliche Arbeitsatmosphäre.
• Eine zukunftsorientierte Unternehmenskultur.
• Firmenlaptop
• Firmenwagen und Firmenhandy, auch zur privaten Nutzung.

Wir sind ein Arbeitgeber der sich für Chancengleichheit einsetzt.

Reporting to the Machining and Fabrication Supervisor, this is an entry level position. The Fabricator will fabricate parts from various sheet metals, plastics, gasket material, and other materials.

Essential Duties and Responsibilities:

• Set-up and operate a variety of machinery
• Operate fabricating equipment such as press brakes, rolls, shears, grinders, drill presses, punch presses, and milling machines.
• Use hand tools to bend, cut and form components
• Locate and mark work piece bend and cutting lines, allowing for stock thickness, machine and welding shrinkage, and other component specifications
• Mechanical assembly ability to work from blueprints
• Inspection of parts to ensure that it conforms to specifications
• Package or crate parts for shipment

Qualifications for this role:

• High School diploma or equivalent
• General fabrication experience or a successful graduate of any recognized apprenticeship, or vocational program
• Basic Math Skills
• Must be able to read and work from blueprints and written specifications
• Operate various material-moving equipment such as forklifts, pallet jack, gantry cranes, etc
• Use of a variety of measuring devices, micrometers, calipers, etc
• Working knowledge of basic computer functions
• Welding experience is a plus

We Offer:

• A casual, fast-moving, and friendly work atmosphere
• Beautiful, clean, air-conditioned facility
• A big business footprint, but small business family culture
• A proven track record of success
• Stability
• Excellent compensation package + bonus
• Vacation, Paid Time Off and Holidays
• Comprehensive benefits: Health, Prescription and Life
• 2012, 2015, 2016, 2017, 2018, 2019, 2020, 2021 Best Workplaces Award Winner (Cleveland, OH)

We are currently seeking a Field Repair Technician. If you are passionate about customer service, Q-Lab Corporation has an opportunity to take your technical skills to the next level. You will have the opportunity to service and repair lab instruments to a diverse customer base in the North America for an industry leader in weathering research products and services.

Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers, and corrosion testers. We also perform contract test services for weathering and corrosion testing, including both laboratory and natural exposure tests. We maintain a global presence with facilities in the U.S., England, Germany, and China. Our world-class corporate headquarters and manufacturing facility are located in
Westlake, Ohio.

Your responsibilities will include:

• Troubleshooting malfunctioning lab instruments or test equipment and test mechanical mechanisms and electronic circuitry for “root cause” failures.
• Perform hands-on repair for malfunctioning lab instruments or test equipment, and tests assembly for conformance, in accordance to manufacturer’s specifications.
• Willing and able to travel domestically, with some international travel, 50% of the time annually, to provide repair support to our Customers. This will include being away for up to a full week at a time as and when required
• Provide the customer with phone and email recommendations to resolve lab instrument issues and or follow up with on-going issues with the customer. This may include, but is not limited to; sending replacement parts, referring the information to the main home office for further guidance, or performing an on-site resolution.

Requirements:

• Recognized Electrical or Mechanical Qualification with apprenticeship and 5 years work experience
• Work experience with technical equipment preferably in a laboratory setting
• Excellent communication and interpersonal skills
• Competent to read and interpret documents, instructions and manuals
• Diplomacy and tact in reporting NCE (non conforming events) to management – with urgency
• English is the required language – Foreign languages helpful
• Highly proficient computer skills – Windows environment and Microsoft applications and relevant CRM systems
• Detail-oriented with the ability to move from one activity to another with a sense of urgency
• Builds positive relationships with others
• Excellent time management skills and proactive thinking
• Domestic and International travel experience
• Clean driving record

We offer:

• Beautiful corporate headquarters conveniently located off I-90 in Westlake, Ohio
• A proven track record of success
• Excellent compensation package + bonus
• Comprehensive benefits: Health, Prescription, and Life
• Strong team oriented company culture
• Friendly working atmosphere
• Top Workplaces Award 2012, 2015-2021

About Q-Lab: For more than 50 years, Q-Lab has been a global leader in manufacturing material durability testing equipment. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants.

Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety. We are focused on a market with huge potential due to the unique product line and use our extensive product knowledge to help clients best utilize our products and services.

About the Role: Reporting to the Machining and Fabricating Supervisor, this position will support the tool and die maintenance and sharpening needs for multiple stamping lines and punching machines. This position will also be responsible to safely setup and troubleshoot new and custom tools in punch presses.

Responsibilities:

• Set-up and operate a precision Surface Grinder
• Mechanical ability to disassemble/ assemble punch press tooling for sharpening applications
• Inspection of tooling to ensure it conforms to dimensional and surface finish specifications after grinding
• Install, test punch and troubleshoot press tooling
• Safely setup operators and tools for coil feed and single hit production lines

Requirements:

• High School diploma or equivalent
• Minimum of 2 years general industrial environment experience or a successful graduate of any recognized apprenticeship, or vocational program
• Basic math skills
• Must be able to read and work from blueprints and written specifications
• Operate various material-moving equipment such as forklifts and pallet jacks
• Use of a variety of measuring devices, micrometers, calipers, etc
• Working knowledge of basic computer software

Desired Skills and Capabilities (not required)

• Dry and wet grind tool steel punches and dies with minimal heat buildup
• Inspection of tooling to ensure it conforms to dimensional and surface finish specifications after grinding
• Operate a Kent Surface grinder
• Ability to develop fixtures and or tooling to hold dies while sharpening
• Determine grinding speeds, feed rates, and grinding wheels to be used for application
• Ability to inspect grinding wheel for flaws and change if necessary
• Ability to properly dress grinding wheel

We offer:

• Fun, fast-moving, and friendly work atmosphere.
• A big business footprint, but small business family culture.
• A proven track record of success.
• Excellent compensation package + bonus.
• Vacation, Paid Time Off and Holidays.
• Comprehensive benefits: Health, Prescription and Life.
• Top Workplaces Award Winner 2012, 2015-2021 (Cleveland, OH)
• Beautiful corporate headquarters located off I-90 in Westlake, Ohio.

We are looking for a Testing Technician. This position will perform the Acceptance Testing process to verify Testers were assembled correctly and will perform as intended. Troubleshoot and repair any issues encountered during the process and document NCE’s to continuously improve quality and reliability.

Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers and corrosion testers. We maintain a global presence with manufacturing facilities in the US and sales and distribution facilities in England, Germany and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.

Your responsibilities will include:

• Perform Acceptance Testing process approved by Product Engineer
• Duties involve working from test procedures, specifications, mechanical and electrical diagrams and schematics
• Prepare Testers for startup and test
• Finish any wiring or assembly operations necessary before connecting power and water lines
• Check manual operations and safety devices
• Check for leaks and make necessary repairs
• Check for wiring errors and make necessary repairs
• Check for proper components, tags, and programming of Tester
• Calibrate Testers to Q-Lab’s standards and preprogram customer’s cycles. Verify Testers are capable of performing cycles
• Purge Tester of any accumulated water, bleed air / water lines, and remove any materials used during the testing process
• Assign Tester serial numbers, review order documents, verify all line items on the Sales Order are complete
• Document any unusual conditions and non-conformances encountered
• Summarize and report issues encountered to Assembly, Quality, and R&D personnel
• Ensure Acceptance Testing process is completed in a timely manner in order to maintain workflow and meet required ship dates
• The Acceptance Testing Team will need to adopt a flexible work schedule to avoid production bottlenecks
• Identify opportunities for continuous improvement to improve quality & reliability.
• Participate on continuous improvement teams
• Maintain equipment used and work area in a clean and orderly condition
• Follow prescribed safety rules and regulations
• Perform other department related duties as required, assigned or directed

We Require:

• Advanced mechanical and electrical skills
• Functional understanding of the Testers and how the various subsystems relate
• Ability to read and interpret engineering documents
• Basic math skills. Basic Statistical skills (e.g. – averages, min value, max value, etc.)
• Capability to perform mechanical and electrical assemblies
• High School Diploma or equivalent
• Minimum 2 years assembly background experience in mechanical and/or electrical assemblies and controls or equivalent
• Use a variety of measuring instruments and gauges such as dial indicators, feeler gauges, pressure gauges, level, tape measure and volt meter, miscellaneous hand tools
• Successfully meet all training requirements (e.g. – IPC/WHMA standards)
• Working knowledge of basic computer functions and Microsoft Office (Outlook, Excel, Word)
• Good communication skills – ability to communicate findings both verbally and written to Assembly, Quality Control, and R&D Personnel
• Must be able to communicate with Assembly Personnel in a constructive manner

We offer:

Fun, fast-moving, and friendly work atmosphere.

A big business footprint, but small business family culture.

A proven track record of success.

Excellent compensation package + bonus.

Vacation, Paid Time Off and Holidays.

Comprehensive benefits: Health, Prescription and Life.

Top Workplaces Award Winner 2012, 2015-2021 (Cleveland, OH)

Beautiful corporate headquarters located off I-90 in Westlake, Ohio.

Q-Lab is currently seeking an Experienced Mechanical Assembler. Reporting to our Manufacturing Supervisor, this position builds the mechanical components of our testers for shipping worldwide.

Essential Duties and Responsibilities:

• Assemble mechanical components
• Follow detailed engineering drawings and parts lists to complete proper assembly
• Prepare sub-assemblies and related parts for final assembly
• Wire, solder, install tubing and options in sub-assembly for final assembly
• Utilize problem-solving skills as a resource for continuous improvement
• Use a variety of hand-tools and power tools to complete product assembly
• Follow Lean Manufacturing 5S practices
• Assist with all aspects of Assembly when needed

Qualifications for this role:

• Ability to read mechanical and electrical schematics
• High Technical Aptitude
• Working knowledge of and ability to use mechanical, electrical and measuring tools
• Able to work in a team-oriented environment
• 2 years’ experience building, construction, plumbing, automotive or any other trade experience
• Ability to lift 50 lbs

We Offer:

• A casual, fast-moving, and friendly work atmosphere
• Beautiful, clean, air-conditioned facility
• A big business footprint, but small business family culture
• A proven track record of success
• Stability
• Excellent compensation package + bonus
• Vacation, Paid Time Off and Holidays
• Comprehensive benefits: Health, Prescription and Life
• 2012, 2015, 2016, 2017, 2018, 2019, 2020 Best Workplaces Award Winner (Cleveland, OH)

Job Type: Full-time

Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers, and corrosion testers. We also perform contract test services for weathering and corrosion testing, including both laboratory and natural exposure tests. We maintain a global presence with facilities in the U.S., England, Germany, and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.

We are looking for a talented and highly organized Senior Digital Marketing Specialist who will report to the Marketing Director.

About the Role: Your mission will be to manage the global digital marketing efforts to increase business results, using your excellent business sense, detail orientation, critical thinking, and technical skills. This is a hands-on position, but one that will also require some strategic vision. You will need to enjoy doing both.

Responsibilities:

• SEO/SEM management and digital display advertising
• Website optimization, updates, and improvements
• email marketing, including campaign development
• Literature/collateral revision
• Coordination with international associates, including translations for website pages, literature, and other content
• Marketing automation, including helping to create content for landing pages, monitoring relevant metrics, setting up and maintaining lead-scoring, etc.
• Landing page and form creation for webinars/events, SEO campaigns, and other projects

Requirements:

• A BS/BA in Marketing or Business, or equivalent; a love for science and engineering is a plus
• Expert knowledge of website analytics tools
• Working knowledge of HTML
• Proficiency in Marketing automation software, CRM systems, and CMS
• Up-to-date familiarity with latest Digital Marketing trends and best practices
• Strong project management skills with an extremely high attention to detail, but also with the ability to think and act strategically
• A sense of urgency, bias for action, and proven experience to work with difficult deadlines
• Superb leadership, business, and critical thinking skills
• Technical writing acumen: clear, complete, concise
• Practical, results-driven problem solving skills

We offer:

• Fun, fast-moving, and friendly work atmosphere.
• A big business footprint, but small business family culture.
• A proven track record of success.
• Excellent compensation package + bonus.
• Vacation, Paid Time Off and Holidays.
• Comprehensive benefits: Health, Prescription and Life.
• Top Workplaces Award Winner 2012, 2015-2021 (Cleveland, OH)
• Beautiful corporate headquarters located off I-90 in Westlake, Ohio.

For more than 50 years, Q-Lab Corporation has been a global provider of material durability testing products. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety.

Q-Lab has been named one of Cleveland's Top Workplaces for 7 years in a row!

About Q-Lab: For more than 50 years, Q-Lab has been a global leader in manufacturing material durability testing equipment. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants.

Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety. We are focused on a market with huge potential due to the unique product line and use our extensive product knowledge to help clients best utilize our products and services.

About the Role: Reporting to the Manufacturing Engineering Manager, the primary responsibility will be to develop and implement solutions to our manufacturing-related problems. This position will support our facility by planning, directing and coordinating the overall manufacturing process.

Responsibilities:

• Design machinery, tooling and fixtures to support production of Q-Lab electro-mechanical equipment
• Identify new technology and new methods to improve manufacturing
• Create and maintain production work instructions
• Review new products and designs for manufacturability and economical design
• Collaborate with R&D engineering throughout the design and development process
• Work with production to identify and resolve workmanship issues and improve Q-Lab’s manufacturing processes
• Respond rapidly to resolve manufacturing issues affecting production workflow and supply chain
• Assist engineering and quality in resolving vendor quality issues
• Design material handling tools and fixtures to improve ergonomics and efficiency
• Develop, evaluate, and improve Lean Manufacturing methods
• Research and justify capital equipment investments to support manufacturing

Requirements:

• Bachelor Degree in Mechanical, Electrical or Industrial Engineering
• 5+ years of work experience in electrical and or mechanical device manufacturing
• Experience with

o structural framework and weld design

o sheet metal fabrication design

o electrical wiring and systems

o Lean methodology

o detailed work instruction development

Special Skills and Abilities

• Strong skills in understanding and design of electro-mechanical systems
• Highly proficient with 3D CAD (Inventor, SolidWorks, etc.)
• LEAN/Six Sigma experience and/or certifications
• Ability to work under difficult deadlines and collaborate with R&D engineering, production and our vendors in crisis situations
• rational problem solver, excellent critical thinking skills
• Process oriented; have a want to create and improve processes
• Strong collaboration skills, and a cross-functional team player

We offer:

• Fun, fast-moving, and friendly work atmosphere.
• A big business footprint, but small business family culture.
• A proven track record of success.
• Excellent compensation package + bonus.
• Vacation, Paid Time Off and Holidays.
• Comprehensive benefits: Health, Prescription and Life.
• Top Workplaces Award Winner 2012, 2015-2021 (Cleveland, OH)
• Beautiful corporate headquarters located off I-90 in Westlake, Ohio.

About Q-Lab: For more than 50 years, Q-Lab has been a global leader in manufacturing material durability testing equipment. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants.

Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety. We are focused on a market with huge potential due to the unique product line and use our extensive product knowledge to help clients best utilize our products and services.

About the Role: The Manufacturing Electrical Technician will report to the Manufacturing Engineering Manager. This position will support the electrical system design needs of the manufacturing department. The ideal candidate will have extensive knowledge of industrial electrical systems and troubleshooting.

Responsibilities:

• Perform custom wiring on electro mechanical test fixtures for Q-Lab manufacturing
• Collaborate with Manufacturing Engineers and equipment end users on electrical system designs
• Electrical troubleshooting of existing custom machines, fixtures and factory equipment
• Research, recommend and source electrical components needed to build custom electrical systems
• Work with facility electricians to install electrical services for manufacturing equipment
• Document electrical designs to help CAD department complete engineering drawings

Requirements:

• Associates Degree in Electrical/Electronic Engineering Technology or relevant work experience
• 10+ years of work experience in electrical and or mechanical device manufacturing
• Experience with:

Industrial wiring methods
Wire soldering, stripping and crimping
Basic understanding of NFPA 79/NFPA 70
Basic factory and commercial wiring knowledge
Proper wire sizing and circuit breaker sizing

Desired Skills and Capabilities (not required)

• Extensive knowledge of electrical systems, wiring, and all related equipment
• Adhere to Lock Out Tag Out procedures for safety
• Ability to self-design an electrical system with little design input from engineering
• Understanding of PLC programming logic and troubleshooting
• Test, tune and program VFD motor drive systems
• Read and interpret electrical and electronic circuit blueprints, diagrams, and schematics

We offer:

• Fun, fast-moving, and friendly work atmosphere.
• A big business footprint, but small business family culture.
• A proven track record of success.
• Excellent compensation package + bonus.
• Vacation, Paid Time Off and Holidays.
• Comprehensive benefits: Health, Prescription and Life.
• Top Workplaces Award Winner 2012, 2015-2021 (Cleveland, OH)
• Beautiful corporate headquarters located off I-90 in Westlake, Ohio.

Field Repair Technician für Süddeutschland, Österreich und Schweiz

Wenn Sie sich für Kundenservice begeistern, bietet die Q-Lab Deutschland GmbH Ihnen die Möglichkeit, Ihre technischen Fähigkeiten auf die nächste Stufe zu bringen. Wir bieten Ihnen die Möglichkeit, Laborgeräte eines vielfältigen Kundenstamms in Deutschland, Österreich und der Schweiz für einen Branchenführer im Bereich der Bewitterungstechnik und Bewitterungsdienstleistungen, mit Hauptsitz in den USA, zu warten und zu reparieren.

Q-Lab ist seit mehr als 50 Jahren ein globaler Anbieter von Produkten für die Materialbeständigkeitsprüfung. Wir stellen Testsubstrate, Bewitterungs-, Lichtbeständigkeits- und Korrosionslaborgeräte her. Unsere Produkte und Dienstleistungen werden zur Prüfung von Lacken, Kunststoffen, im Automobilbereich, Körperpflege, Dach, Farben, Textilien, Pharmazeutika, Verpackungen und Dichtstoffen eingesetzt. Q-Lab ist ein wachstumsorientiertes und solides Unternehmen, das sich einen guten Ruf für herausragendes Produktdesign, Innovation und kompromisslose Qualität und Sicherheit erworben hat. Wir konzentrieren uns auf einen Markt mit großem Potenzial aufgrund der einzigartigen Produktlinie und nutzen unser umfassendes Produktwissen, um unseren Kunden zu helfen unsere Geräte und Dienstleistungen optimal zu nutzen.

Zu Ihren Aufgabenbereichen gehören:

• Die Fehlersuche bei nicht funktionierenden Laborinstrumenten oder Testgeräten, sowie das Testen mechanischer Bauteile und elektronischer Schaltkreise.
• Die Durchführung von Reparaturen bei fehlerhaften Laborinstrumenten oder Testgeräten sowie das Testen von Baugruppe auf Konformität gemäß den Herstellerspezifikationen.
• Die Bereitschaft, jährlich 50 bis 80 % der Zeit im Inland und in wenigen Fällen auch im Ausland, zu reisen um unseren Kunden Reparaturunterstützung zu leisten und Kalibrierungsaudits durchzuführen.
• Die Kundenunterstützung per Telefon- und E-Mail, um Probleme mit Laborgeräten zu beheben oder um vorhandene Probleme mit dem Kunden zu erörtern. Dies kann beinhalten, ist aber nicht beschränkt auf; Versand von Ersatzteilen, Weiterleitung der Informationen an die Zentrale zur weiteren Beratung oder Durchführung eines Vor-Ort-Besuches.
• Sie geben detailliertes Feedback über Kundenbeschwerden mit Ursachenanalyse.

Charaktereigenschaften:

• Sie sind „der entspannte Typ“ und können auch unter Druck arbeiten.
• Sie besitzen die Fähigkeit, klar und fokussiert zu denken und zu arbeiten.
• Sie haben die Fähigkeit, das „große Ganze“ zu sehen und halten sich nicht an kleinen Problemen auf.
• Sie sind energisch und enthusiastisch.
• Sie sind zielorientiert und in der Lage, Leistungskennzahlen zu entwickeln.
• Sie haben eine aufgeschlossene Persönlichkeit mit dem Bedürfnis Kundenbeziehungen auf- und auszubauen.
• Sie sind in der Lage schwierige Situationen diplomatisch zu meistern.
• Sie kommunizieren klar und unmissverständlich.
• Sie haben die Fähigkeit Fehler einzugestehen und daraus zu lernen.
• Sie sind ein kreativer Denker, der Lösungen für Probleme anbieten kann.

Gewünschte Qualifikationen – Ausbildung/Erfahrung:

• Anerkannter Elektro- oder Mechatronik-Abschluss mit Lehre und 5 Jahren Berufserfahrung.
• Berufserfahrung mit technischen Geräten vorzugsweise im Laborumfeld, aber auch von Quereinsteigern lassen wir uns überzeugen.
• Ausgezeichnete Kommunikations- und zwischenmenschliche Fähigkeiten.
• Kompetent Dokumente, Anleitungen und Handbücher zu lesen und zu interpretieren.
• Diplomatie und Fingerspitzengefühl bei der Meldung von NCE (nicht konforme Ereignisse) an das Management – mit Dringlichkeit.
• Deutsch (Muttersprachniveau) & Englisch sind erforderlich – weitere Fremdsprachen hilfreich.
• Sehr gute EDV-Kenntnisse – Windows-Umgebung und Microsoft-Anwendungen und relevante CRM-Systeme.
• Detailorientiert, mit der Fähigkeit bei vorhandener Dringlichkeit von einer Aktivität zur anderen zu wechseln.
• Sie bauen positive Beziehungen zu anderen auf.
• Ausgezeichnete Zeitmanagementfähigkeiten und proaktives Denken und Handeln.
• Reiseerfahrung im In- und Ausland.
• Sauberes Fahrzeugregister.

Körperlichen Anforderungen:

Sie müssen in der Lage sein, eine Vielzahl von Hand- und Elektrowerkzeugen zu bedienen. Sie müssen in der Lage sein, sich zu beugen und zu strecken, um alle Bereiche der Tester und Geräte erreichen zu können.

Q-Lab bietet:

• Eine stark teamorientierte Unternehmenskultur.
• Eine nachgewiesene Erfolgsbilanz.
• Ein wettbewerbsfähiges Vergütungspaket inkl. Sonderleistungen
• Eine freundliche Arbeitsatmosphäre.
• Eine zukunftsorientierte Unternehmenskultur.
• Firmenlaptop
• Firmenwagen und Firmenhandy, auch zur privaten Nutzung.

Wir sind ein Arbeitgeber der sich für Chancengleichheit einsetzt.

(English) 

Field Repair Technician for South Germany, Austria and Switzerland

If you are passionate about customer service, Q-Lab Corporation has an opportunity to take your technical skills to the next level. You will have the opportunity to service and repair lab instruments to a diverse customer base in Germany, Austria and Switzerland for an industry leader in weathering research products and services headquartered in the United States.

For more than 50 years, Q-Lab has been a global provider of material durability testing products. We produce test substrates, weathering, light stability, and corrosion lab equipment. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety. We are focused on a market with huge potential due to the unique product line and use our extensive product knowledge to help clients best utilize our equipment and services.

Responsibilities include – but are not limited to:

• Troubleshooting malfunctioning lab instruments or test equipment and test mechanical mechanisms and electronic circuitry for “root cause” failures.
• Perform hands-on repair for malfunctioning lab instruments or test equipment, and tests assembly for conformance, in accordance to manufacturer’s specifications.
• Willing and able to travel domestically, with some international travel, 50% to 80% of the time annually, to provide repair support to our Customers. This will include being away for up to a full week at a time as and when required.
• Provide the customer with phone and email recommendations to resolve lab instrument issues and or follow up with on-going issues with the customer. This may include, but is not limited to; sending replacement parts, referring the information to the main home office for further guidance, or performing an on-site resolution.
• Provide highly detailed feedback for customer complaints with root cause analysis.

Personal Traits:

• Stable and cool under pressure.
• Ability to think clearly and with focus.
• Must possess the ability to see the “big picture” and not just the small problem.
• Energetic and enthusiastic.
• Goal oriented and able to develop performance metrics.
• Outgoing personality with a need to please.
• Able to handle difficult situations diplomatically.
• Clear and concise communicator.
• Ability to admit mistakes.
• Creative thinker who can offer solutions to problems.

Desired Qualifications – Education/Experience:

• Recognized Electrical or Mechatronic Qualification with apprenticeship and 5 years work experience.
• Work experience with technical equipment preferably in a laboratory setting.
• Excellent communication and interpersonal skills.
• Competent to read and interpret documents, instructions and manuals.
• Diplomacy and tact in reporting NCE (non-conforming events) to management – with urgency.
• German (native level) & English is the required language – Other Foreign languages helpful.
• Highly proficient computer skills – Windows environment and Microsoft applications and relevant CRM systems.
• Detail-oriented with the ability to move from one activity to another with a sense of urgency.
• Builds positive relationships with others.
• Excellent time management skills and proactive thinking.
• Domestic and International travel experience.
• Clean driving record.

Physical Demands:

You must be capable of using a variety of hand and power tools unaided. You must be capable of and bending and stretching to access all areas of the test equipment without causing injury.

Q-Lab offers:

• Strong team member-oriented company culture.
• A proven track record of success.
• Competitive compensation package.
• Friendly working atmosphere.
• Fast-paced environment.
• Company laptop
• Company car and company mobile phone, also for private use.

We are an Equal Opportunity Employer.

Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers, and corrosion testers. We also perform contract test services for weathering and corrosion testing, including both laboratory and natural exposure tests. We maintain a global presence with facilities in the U.S., England, Germany, and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.

We are looking for an electronics engineer to expand and enhance our line of weathering, light stability, and corrosion test chambers.

Key Duties and Responsibilities

• Engaging in all phases of electrical subsystem and sensor product development, including concept, design, documentation, prototype, test, and manufacturing
• Designing and developing hardware to work with devices, sensors, and other Q-Lab test chamber peripherals
• Helping develop control systems algorithms to improve control system performance
• Troubleshooting low level controller/software related problems
• Writing test instructions, test reports, and engineering change notices
• Developing innovative designs to meet all requirements for safety, performance, reliability and manufacturability
• Designing circuit boards including schematics, bills of material, PC board layout
• Recommending design and/or material improvements for existing products
• Developing test procedures to validate new designs
• Providing technical assistance to the purchasing, service, sales, marketing, and production departments

Key Qualifications, Talents, and Skills

• Bachelor’s Degree in Electronics Engineering
• Proven track record in a product development environment, with embedded microcontrollers, analog and digital circuit design
• Experience with I2C, SPI, and UART and control systems is HIGHLY desirable
• Embedded firmware experience is a plus
• Strong analytical, diagnostic, and problem solving skills
• Proficient in writing clear and concise technical documents
• Excellent verbal communications skills
• Understands electro/mechanical systems
• Ability to switch between multiple projects
• Hands-on with the ability to work independently and with little supervision
• Ability to interface with Marketing, Engineering, Sales and Information Systems

For more than 50 years, Q-Lab Corporation has been a global provider of material durability testing products. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety.

Q-Lab has been named one of Cleveland's Top Workplaces for 7 years in a row!

We are looking for a Software Developer to join our nimble, fast-paced, & effective team. At Q-Lab, Software Developers perform a wide range of duties. You will be involved in designing technical solutions and developing the software that meets those technical requirements.

Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers, and corrosion testers. We also perform contract test services for weathering and corrosion testing, including both laboratory and natural exposure tests. We maintain a global presence with facilities in the U.S., England, Germany, and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.

Key Responsibilities:

• Produces software for Q-Lab’s web, database, and client server business applications.
• Uses Microsoft Visual Studio (Winforms, ASP.NET, VB .NET, C#) to develop front-end interfaces.
• Uses Microsoft SQL Server to design, modify, and write business logic within databases.
• Uses Crystal Reports and SSRS Reporting Services to develop reports.
• Follows Q-Lab’s standard development practices and techniques.
• Works on front office (e.g. Sales, Repair, Marketing), back office (e.g. Accounting, Purchasing, Order Desk) and LIMS (Laboratory Information Management Systems) software.
• Writes business requirements and technical specification documents.

Education, Experience and Skills:

• Bachelors degree in Computer Science/IT, equivalent professional work experience, or the raw intellectual aptitude.
• Evidence of achievement in work or school history.
• Experience with Microsoft’s .NET development tools.
• Ability to devise creative solutions to problems.
• Ability to manage competing priorities.
• Strong verbal and written communication skills.
• Strong customer service orientation.
• A good sense of humor and a small ego.

All the Extras:

• Excellent Compensation and Bonus Package
• Retirement Savings (401K and 401A)
• Vacation, Paid Time Off and Holidays
• Comprehensive benefits: Health, Prescription and Voluntary Life Insurance
• Company Paid LTD, STD and Life Insurance
• Employee Referral Program
• Beautiful facility right off of I-90 in Westlake

For more than 50 years, Q-Lab Corporation has been a global provider of material durability testing products. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety.

Q-Lab Corporation has received the Top Workplaces in Cleveland Award for the past 7 years.

 About Q-Lab: For more than 50 years, Q-Lab has been a global leader in manufacturing material durability testing equipment. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants.

Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety. We are focused on a market with huge potential due to the unique product line and use our extensive product knowledge to help clients best utilize our products and services.

About the Role: Reporting to the Manufacturing Engineering Manager, this position will support the drafting needs of the manufacturing department. Role will be responsible for the drafting and design of a diverse projects in all aspects of our manufacturing plant.

Responsibilities:

• Design 3D models of parts and assemblies using Autodesk Inventor
• Measure and reverse engineer parts or assemblies
• Create Q-Lab engineering standard detailed 2D drawings from 3D models
• Collaborate with fabrication, assembly and machine shop staff to document designs
• Create and maintain facility and factory layouts in Auto CAD
• Interact with internal customers, vendors and manufacturing support staff

Requirements:

• Proficient in design software, including Autodesk Inventor, Autodesk Vault, and AutoCAD
• Associates degree in engineering CAD drafting or related field
• 2+ years of working experience in engineering drafting
• Understand how to fully dimension and tolerance engineering drawings
• Working knowledge of engineering revision and document control process
• Exceptional computer skills, including Microsoft Office, Adobe Photoshop and Adobe suite preferred
• Ability to multitask and work on multiple projects simultaneously
• Strong technical writing skills with experience in creating technical instructions preferred
• Prior experience working in a fabrication or manufacturing environment preferred
• Associates degree in engineering CAD drafting or related field
• 2+ years of working experience in engineering drafting
• Understand how to fully dimension and tolerance engineering drawings
• Working knowledge of engineering revision and document control process
• Exceptional computer skills, including Microsoft Office, Adobe Photoshop and Adobe suite preferred
• Ability to multitask and work on multiple projects simultaneously
• Strong technical writing skills with experience in creating technical instructions preferred
• Prior experience working in a fabrication or manufacturing environment preferred

We offer:

• Fun, fast-moving, and friendly work atmosphere.
• A big business footprint, but small business family culture.
• A proven track record of success.
• Excellent compensation package + bonus.
• Vacation, Paid Time Off and Holidays.
• Comprehensive benefits: Health, Prescription and Life.
• Top Workplaces Award Winner 2012, 2015-2021 (Cleveland, OH)
• Beautiful corporate headquarters located off I-90 in Westlake, Ohio.

Is helping customers solve problems your passion? Are you looking for an opportunity where you can provide solutions and achieve results? We are seeking a confident, scientific-minded Technical Service Representative to act as the first point of contact for our customers. This role will respond to customer requests, determine the best test methods for their materials, produce proposals for the testing programs and finally explain the process to the customer.

As a member of our Test Services team, you will consult with customers about their testing needs and respond to technical questions while delivering a high level of customer satisfaction. This is an excellent opportunity to join our company, to grow with us and share in our success.

What you will be doing:

• Communicate with customers both verbally and in writing
• Determine the best course of action for potential users of our service
• Write proposals for natural and accelerated weathering tests
• Follow up on proposals requested but not received
• Customer education and test program setup
• Host visits to the testing facility
• Assist with other sales contacts as necessary
• Enter miscellaneous events into client contact database
• Other tasks as necessary or required

What we are looking for:

• Scientific background or affinity is required
  Minimum Associate’s degree in a science or technology field, or equivalent experience can be demonstrated
• Previous experience in a Customer Service position is preferred
• Must be able to explain technical concepts at a variety of levels (technical to non-technical)
  Have a good working knowledge of MS Word and Excel
• Capable of developing fluency in relevant technical concepts
• Skill in written and verbal communication is a must
  Must be detailed and excellent at documentation
• Fluency in written and spoken English required
• Additional fluency in Mandarin Chinese or German preferred, but not required
• Work with the Technical Services Coordinator to coordinate sales follow up efforts
• Ability to interact with customers over the telephone or through written e-mails
• Coordinate with lab managers to determine test and report information

Must Haves:

• Confidence, not ego
• Mission of Service to our clients and co-workers
• A doer not a procrastinator- Get it done attitude
• Burning desire to learn
• Honesty

All the Extras:

• A casual, fast-moving, and friendly work atmosphere
• A big business footprint, but small business family culture
• A proven track record of success
• Stability
• Retirement Savings (401K)
• Vacation, Paid Time Off and Holidays
• Comprehensive benefits: Health, Prescription and Voluntary Life Insurance
• Company Paid LTD, STD and Life Insurance
• Excellent Compensation

For more than 50 years, Q-Lab Corporation has been a global provider of material durability testing products. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety.

We are seeking a Field Technician in Buckeye, Arizona. The primary responsibility of this position is to expose and retrieve test specimens from the field. The Field Tech will work with the other Field Tech /Shipping Clerk on the shipping and receiving of test specimens from customers and other items for Q-Lab Corporation

 At Q-Lab Test Services, we operate a test laboratory that investigates the weathering durability of an extensive range of products and materials. We help our customers in the coatings, automotive and architectural industries make more durable products. In the Accelerated Laboratory, you will place specimens in weathering chambers to help get data in weeks, rather than subjecting them to years of exposure outdoors!

DUTIES AND RESPONSIBILITIES

• Mounting and exposing new tests
• Rotate tests as scheduled
• Complete monthly field rinses as scheduled
• Turn on/off Q-TRAC and AIM Boxes as scheduled
• Complete Freeze/Thaw process as scheduled
• Practice good Housekeeping and keeping area clean and
  organized
• Perform Receiving Process
• Package and ship materials
• Update contact information in carrier systems as required
• Other duties as required or necessary

SKILLS AND REQUIREMENTS

• Manual dexterity
• Ability to work with tools
• Read and understand written instructions
• Work well in a team environment
• Comfortable operating an electric cart and lift
• Basic computer skills 
• Willingness to work outdoors in extreme heat

Panel Line Production

Q-Lab is currently seeking a Panel Line Production Employee. Reporting to the Panel Production Supervisor, this position will be responsible for production and packaging of our standard and specialty produced panels. The position will require the use of heavy machinery and the ability to operate a forklift.

Essential Duties and Responsibilities:

• Assure the appropriate counts of panels for packaging
• Continually and consistently inspecting the quality of each product
• Detect and report unusual or defective materials to the supervisor
• Making boxes and printing description labels
• Placing product securely into packaging, seal and palletize cases
• Use of heavy machinery, including but not limited to: Surface Grinder, 20ton and 35ton Bliss Press, Shears, Brakes, Slip Rollers, and Sand Blaster
• Follow Lean Manufacturing 5S practices
• Operating of Fork Lift to carry raw materials or completed product
• Maintaining a clean and safe work environment, including sweeping, emptying garbage and wiping down machines

Qualifications for this role:

• Ability to read and work off of drawings
• Must be able to follow written work instructions
• Comfortable working in a small group setting in a team environment
• Must be able to stand 90% of the time
• Experience working with moving mechanical parts
• Ability to lift 50 lbs
• Comfortable working in a warehouse with extreme temperatures ranging from 55 to 95 degrees
• Must be willing to work overtime and weekends as necessary
• Ability to work in load conditions that require hearing protection

We Offer:

• A casual, fast-moving, and friendly work atmosphere
• Beautiful, clean, air-conditioned facility
• A big business footprint, but small business family culture
• A proven track record of success
• Stability
• Excellent compensation package + bonus
• Vacation, Paid Time Off and Holidays
• Comprehensive benefits: Health, Prescription and Life
• 2012, 2015, 2016, 2017, 2018, 2019, 2020, 2021 Best Workplaces Award Winner (Cleveland, OH)

We are seeking a confident Testing Lab Technician to help our customers, develop new business and meet sales goals. As a member of our Test Services team, you will deliver a high level of customer satisfaction as you conduct the testing. You will also consult with customers about their testing needs and respond to customer questions. This is an excellent opportunity to join our company, to grow with us and share in our success.

 At Q-Lab Test Services, we operate a test laboratory that investigates the weathering durability of an extensive range of products and materials. We help our customers in the coatings, automotive and architectural industries make more durable products. In the Accelerated Laboratory, you will place specimens in weathering chambers to help get data in weeks, rather than subjecting them to years of exposure outdoors!

JOB SUMMARY

• Perform exposure testing of materials in an ISO accredited laboratory
• Ensure continuity of testing, maintain records and ensure secure custody of test specimens

DUTIES AND RESPONSIBILITIES

• Process test specimens into the test laboratory
• Unpack new tests and prepare initial documentation
• Identify test specimens with unique marking
• Create test documentation
• Mount and expose the tests specimens into the test chamber
• Maintain log sheets
• Work with a daily calendar to perform scheduled tasks
• Perform evaluations and create progress reports
• Keep customer updated as necessary regarding test status
• Digital photography of test specimens

SKILLS AND EDUCATIONAL REQUIREMENTS

• Previous lab experience, science degree or a combination of education and experience 
• Science related degree preferred
• Critical problem solving skills
• Self-motivated
• Possess solid time management skills
• Clear and understandable writing skills in English
• Professional demeanor, organized and reliable
• Possess a strong work ethic and willingness to learn
• Results driven attitude
• Ability to excel in a fast paced environment
• Proficient computer skills -- Word, Excel, PowerPoint and others

INTER-RELATIONSHIPS

• Will be working with senior lab technicians to expose tests and to perform other services as necessary
• Will also work under close supervision of Lab Manager.