About Q-Lab: At Q-Lab Test Services, we operate a test laboratory that investigates the weathering durability of an extensive range of products and materials. We help our customers in the coatings, automotive and architectural industries make more durable products. In the Accelerated Laboratory, you will place specimens in weathering chambers to help get data in weeks, rather than subjecting them to years of exposure outdoors!

About the Role: Reporting to the Accelerated Lab Manager, the primary responsibility of this position is to assist with the day to day oversite of the Accelerated Lab. Duties will include quality, maintenance, customer service, billing, reporting and supervision.

What you will be doing:

• Provide consultation to customer on available testing options
• Create specialized reports as needed.
• Perform physical and chemical tests as well as evaluate the results
• Develop test schedule for the lab
• Maintain equipment inventory list
• Perform scheduled maintenance and complete repairs as needed for equipment
• Document and prepare test solutions
• Conduct technical reviews and assist in relevant updates to the quality system
• Create billing sheets for customers
• Other duties as required

What we are looking for:

• Formal training in mathematics, physics, chemistry or statistics
• Solid computer skills and experience working with Microsoft Office Programs
• High Technical Aptitude
• Familiarity with standards and test procedures a plus
• Prior Management experience preferred

All the Extras:

• A casual, fast-moving, and friendly work atmosphere
• Benefits are available on day one!
• A big business footprint, but small business family culture
• A proven track record of success
• Stability
• Retirement Savings (401K)
• Vacation, Paid Time Off and Holidays
• Comprehensive benefits: Health, Prescription and Voluntary Life Insurance
• Company Paid LTD, STD and Life Insurance
• Excellent Compensation

For more than 50 years, Q-Lab Corporation has been a global provider of material durability testing products. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety.

About Q-Lab: For more than 50 years, Q-Lab has been a global leader in manufacturing material durability testing equipment. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants.

Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety. We are focused on a market with huge potential due to the unique product line and use our extensive product knowledge to help clients best utilize our products and services.

About the Role: Reporting to the Director, Q-PANEL/Manufacturing Engineering, the primary responsibility will be to develop and implement solutions to our manufacturing-related problems. This position will support our facility by using creative problem solving to continuously improve the manufacturing process.

Responsibilities:

• Design machinery, tooling and fixtures to support production of Q-Lab electro-mechanical equipment
• Identify new technology and new methods to improve manufacturing
• Create and maintain production work instructions
• Review new products and designs for manufacturability and economical design
• Collaborate with R&D engineering throughout the design and development process
• Work with production to identify and resolve workmanship issues and improve Q-Lab’s manufacturing processes
• Respond rapidly to resolve manufacturing issues affecting production workflow and supply chain
• Assist engineering and quality in resolving vendor quality issues
• Design material handling tools and fixtures to improve ergonomics and efficiency
• Develop, evaluate, and improve Lean Manufacturing methods
• Research and justify capital equipment investments to support manufacturing

Requirements:

• Bachelor Degree in Electrical Engineering
• 5+ years of work experience in electrical and or mechanical device manufacturing
• Ability to work on and design analog and digital circuits for test and tune electrical fixtures or tools
• Competence to recommend and source components for Manufacturing Engineering Projects such as: relays, timers, switchers, overcurrent protection or controls

Experience with:

• Power supply design
• SMT and through hole board technology
• Electrical wiring and systems
• PLC programming

We offer:

• Beautiful corporate headquarters conveniently located off I-90 in Westlake, Ohio.
• A Northeast Ohio Top Workplace environment – 9 years running!
• A proven track record of success.
• Excellent compensation package including year-end bonus and company-funded retirement plan.
• Comprehensive benefits: Health, Prescription, and Life.
• Vacation, Paid Time Off, and Holidays.
• Fun, friendly working atmosphere!

About Q-Lab:

For more than 50 years, Q-Lab has been a global leader in manufacturing material durability testing equipment. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants.Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety. We are focused on a market with huge potential due to the unique product line and use our extensive product knowledge to help clients best utilize our products and services.

About the Role:

We are looking for a Desktop Support Technician to provide customer service and technical support for Q-Lab employees worldwide. Reporting to the Business Systems Director, the successful candidate will troubleshoot, research, and resolve computer related problems.

Q-Lab’s team is responsible for managing an international VPN data network with six locations around the world. We have approximately 225 internal users, 300 computers, and 40 servers.

Our mission is to make work-life productive for any Q-Lab employee who works with information technology. Your job would be to make a key impact towards that mission. We are looking for a high-energy and talented individual to drive our IT systems to the next level!
This will be a hybrid role with 40% WFH.

Responsibilities:

• Provides technical support for end user requests via phone, e-mail, and face-to-face requests
• Uses remote support tools to control end user PCs (e.g. remote desktop, Bomgar)
• Ensures timely follow-up and attention of end user support cases
• Documents, tracks, and monitors problems using the IT Help Desk system
• Recommends hardware and software improvements

Desired Experience and Skills:

• 2+ years’ experience supporting a Windows environment
• Exceptional troubleshooting and critical thinking skills
• Experience configuring and troubleshooting common software applications: Windows OS, Microsoft Office, Web Browsers (Internet Explorer, Firefox, Chrome), Anti-Virus
• Knowledge of PC hardware and peripheral device installation and troubleshooting (e.g. printers, label makers)
• Positive attitude, energetic, tackles tasks with a sense of urgency. You should love what you do!
• Effective interpersonal and relationship-building skills with a strong customer service focus
• Ability to present ideas in user-friendly language to both technical and non-technical end-users

We offer:

• Beautiful corporate headquarters conveniently located off I-90 in Westlake, Ohio.
• A Northeast Ohio Top Workplace environment – 9 years running!
• A proven track record of success.
• Excellent compensation package including year-end bonus and company-funded retirement plan.
• Comprehensive benefits: Health, Prescription, and Life.
• Vacation, Paid Time Off, and Holidays.
• Fun, friendly working atmosphere!

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance