Billing Clerk

Q-Lab Corporation

Homestead, FL 

Q-Lab is currently seeking a Full-Time Billing Clerk.

Our ideal candidate will be professional, must have great communication skills, and be highly organized and dependable. Must have a very high level of honesty and integrity.

As a member of our Test Services team, you will be responsible for our accounts receivables, accounts payable and creating invoices and financial reports.

Essential Duties and Responsibilities:

• Generate all customer invoices and billing statements for our Florida and Arizona test sites
• Generate financial reports for management
• Process credit memos
• Organize and maintain all accounting records
• Track paid and unpaid invoices
• Work with managers to ensure accuracy of records, files and contact information
• Answer telephone calls as backup as needed
• Other tasks as necessary or required 

What we are looking for:

• Accounting or billing experience
• Adept at the use Microsoft Office (Excel) and in performing manual financial calculations is a must
• Ability to interact with customers over the telephone or through written e-mails professionally
• Attention to detail with the ability to organize and prioritize workflow in a timely matter a must
• Outstanding written and oral communication skills
• Exceptional interpersonal skills, particularly when dealing with stressful situations

Must Haves:

• Confidence, not ego
• Mission of Service to our clients and co-workers
• A doer, not a procrastinator- Get it done attitude
• Burning desire to learn
• Honesty 

All the Extras:

• Perfect location in Homestead, with an easy commute against daily traffic
• Casual, fast-moving, and friendly work atmosphere
• Big business footprint, but small business family culture
• Proven track record of success
• Stability
• Retirement Savings
• Vacation, Paid Time Off and Holidays
• Comprehensive benefits: Health, Prescription and Voluntary Life Insurance
• Company Paid LTD, STD and Life Insurance
• Excellent Compensation 

For more than 50 years, Q-Lab Corporation has been a global provider of material durability testing products. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety.

We Offer:

·         A casual, fast-moving, and friendly work atmosphere

·         A big business footprint, but small business family culture

·         A proven track record of success

·         Stability

·         Excellent compensation package

·         Vacation, Paid Time Off and Holidays

·         Comprehensive benefits: Health, Life Insurance, Disability

·         2012, 2015-2020 Top Workplaces Award Winner (Cleveland, OH)

Q-Lab Corporation is a global leader in providing material durability testing products such as weathering testers, light stability testers and corrosion testers.  We maintain a global presence with manufacturing facilities in the US and sales and distribution facilities in England, Germany and China. We also perform expert contract testing at our benchmark exposure locations in Florida and Arizona.  Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.  We are a ‘2012, 2015-2020 Top Workplaces Award Winner’ (Cleveland, OH).

Office Manager

Q-Lab Corporation

Homestead, FL

Reporting to the Managing Director, the Office Supervise will oversee the overall work flow of the weathering testing facility in the Homestead, Florida. This position will offer support to all functions within the office from Payroll to Invoicing to Supervision of Office Staff.

Essential Duties and Responsibilities:

• Supervise office work flow
• Maintain the company and client databases
• Ensure Client Documentation is completed in a timely and accurate manner
• Assist in HR functions (job postings, applicant screening, skills assessments, etc)
• Field questions from customers on service issues
• Provide reports to the Managing Director
• Supervise customer invoicing
• Create payroll documentation and track employee PTO
• Maintain inventory of general office supplies
• Assist with the design of the new computer system
• Cover tasks normally performed by office staff in the event they are out of the office
• Take an active role in the hurricane plan
• Other duties as required or necessary

Qualifications for this role:

• Strong computer skills and ability to work with multiple programs
• Basic understanding of computer and server hardware
• Past experience supervising office employees
• Must be able to work independently
• Strong communication skills both written and verbal
• Critical attention detail is a must

We Offer:

·         A casual, fast-moving, and friendly work atmosphere

·         A big business footprint, but small business family culture

·         A proven track record of success

·         Stability

·         Excellent compensation package

·         Vacation, Paid Time Off and Holidays

·         Comprehensive benefits: Health, Life Insurance, Disability

·         2012, 2015-2020 Top Workplaces Award Winner (Cleveland, OH)

Q-Lab Corporation is a global leader in providing material durability testing products such as weathering testers, light stability testers and corrosion testers.  We maintain a global presence with manufacturing facilities in the US and sales and distribution facilities in England, Germany and China. We also perform expert contract testing at our benchmark exposure locations in Florida and Arizona.  Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.  We are a ‘2012, 2015, 2016, 2017, 2018 and 2019 Top Workplaces Award Winner’ (Cleveland, OH).

Q-Lab Corporation

Westlake, Ohio

We are looking for a Senior Accountant who will work in our manufacturing plant in Westlake, Ohio. Reporting to the Assistant Controller, the successful candidate will be responsible for accounting functions for our foreign subsidiaries. Additionally, this role will compile and analyze monthly financial reports. This position requires strong attention to detail and a strong Accounting background.

Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers and corrosion testers. We maintain a global presence with manufacturing facilities in the US and sales and distribution facilities in England, Germany and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.

Your responsibilities will include:

• Perform daily and monthly accounting for foreign subsidiaries including: cash, payroll, prepaids, accruals, inventory and intercompany transactions. 

• Compile financial reports for management and report on key metrics. 

• Maintain commission balances for foreign distributors. 

• Review and analyze monthly financial reports. 

• Prepare and distribute weekly and monthly management reports. 

• Maintain multi-state sales tax tables and assist with sales tax returns. 

• General Ledger account reconciliations. 

• Perform some accounts payable and accounts receivable functions. 

• Prepare documentation for external auditors at year end. 

 • VAT Returns. 

• Analyze duty invoices and report by HTC. 

We Require:

• Bachelor's degree in Accounting.  

• 4 Years' Experience in Accounting. 

 • Manufacturing experience is preferred and International experience is a plus. 

• Strong knowledge of accounting principles and practices. 

• Excellent organizational skills and ability to handle multiple tasks simultaneously while meeting deadlines. 

• Above average communications and interpersonal skills. 

• Willingness to learn and take on new responsibilities. 

• Proficient in Excel, Outlook and accounting software (MAS90 a plus).

We offer:

• Fun, fast-moving, and friendly work atmosphere.

• A big business footprint, but small business family culture.

• A proven track record of success.

• Excellent compensation package + bonus.

• Vacation, Paid Time Off and Holidays.

• Comprehensive benefits: Health, Prescription and Life.

• Top Workplaces Award Winner 2012, 2015-2020 (Cleveland, OH)

• Beautiful corporate headquarters located off I-90 in Westlake, Ohio.

Drug Free Workplace

We are an Equal Opportunity Employer

 Electronics Engineer 

Westlake, Ohio

We are looking for an electronics engineer to expand and enhance our line of weathering, light stability, and corrosion test chambers.

Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers, and corrosion testers. We also perform contract test services for weathering and corrosion testing, including both laboratory and natural exposure tests. We maintain a global presence with facilities in the U.S., England, Germany, and China. Our world-class corporate headquarters and manufacturing facility are located in
Westlake, Ohio.

Your responsibilities will include:

Designing and developing software to work with devices, sensors, and other Q-Lab test chamber peripherals

Engaging in all phases of electrical subsystem and sensor product development, including concept, design, documentation, prototype, test and manufacturing

Developing control systems algorithms to improve control system performance

Troubleshooting low level controller/software related problems

Writing test instructions, test reports, and engineering change notices

Developing innovative designs to meet all requirements for safety, performance, reliability and manufacturability

Designing circuit boards including schematics, bills of material, PC board layout

Recommending design and/or material improvements for existing products

Developing test procedures to validate new designs

Providing technical assistance to the purchasing, service, sales, marketing, and production departments

Requirements:

Bachelor’s Degree in Electronics Engineering

5+ years’ proven record in a product development environment, with embedded microcontrollers, analog and digital circuit design

Expertise with I C, SPI, and UART and control systems is HIGHLY desirable

Strong analytical, diagnostic, and problem solving skills

Proficient in writing clear and concise technical documents

Excellent verbal communications skills

Understands electro/mechanical systems

Ability to switch between multiple projects

Hands-on with the ability to work independently and with little supervision

Ability to interface with Marketing, Engineering, Sales and Information Systems

Has a big sense of humor and a small ego

We offer:

Beautiful corporate headquarters conveniently located off I-90 in Westlake, Ohio

A proven track record of success

Excellent compensation package + bonus

Comprehensive benefits: Health, Prescription, and Life

Strong team oriented company culture

Friendly working atmosphere

Top Workplaces Award 2012, 2015-2020

Mechanical Engineer 

Calibration & Testing Services Technician

We are looking for an exceptional Calibration & Testing Services Technician who will work in the calibration and weathering testing labs in Westlake, Ohio. Reporting to the Global Order Desk & Calibration Manager, the successful candidate will be responsible for calibrating instruments, maintaining lab equipment and setting up, documenting and reporting test results, and assisting with order intake. The ideal candidate will be highly organized with the ability to juggle and prioritize multiple daily tasks under minimal supervision.

Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers and corrosion testers. We maintain a global presence with manufacturing facilities in the US and sales and distribution facilities in England, Germany and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.

Your responsibilities will include:

• Calibrate black panel thermometers, radiometers, and RH sensors using approved calibration procedures.

• Schedule daily work activities based on calibration or test due dates.

• Ensure that laboratory instruments are maintained and calibrated.

• Receive and setup new outdoor tests for Q-Lab’s Test Services division.

• Run outdoor and accelerated weathering tests and compile the results into customer reports.

• Input evaluation data into excel spreadsheets.

• Wash and polish specimens according to test needs.

• Take detailed, professional looking photographs of customer specimens as required.

• Package test specimens for return shipments.

• Perform Field Checks and participate in monthly Self-Audits.

• Interact with internal customers, vendors, and engineering support staff.

• Assisting the Order Desk in entering quotes and orders.

• Participate in continuous improvement initiatives to increase efficiency and solve problems.

• Participate in Root Cause analysis for Non-Conforming events

We Require:

• 2 year technical degree, or 2+ years’ experience working in a technical field

• Ability to work 7:30 AM – 4:00 PM or 8:30AM – 5:00 PM

• Willing to work overtime as needed

• Knowledge of electro/mechanical systems

• Mechanically and electrically adept, with good manual dexterity

• Proficient with computer systems, especially Microsoft Word and Excel

• A keen eye for visual inspections

• Excellent organization skills

• Exceptional verbal & written communication skills

• Ability to follow procedures and not improvise.

• Energetic, with a positive, can-do attitude

• Strong sense of urgency

• Ability to reliably work independently

We offer:

• Fun, fast-moving, and friendly work atmosphere.

• A big business footprint, but small business family culture.

• A proven track record of success.

• Excellent compensation package + bonus.

• Vacation, Paid Time Off and Holidays.

• Comprehensive benefits: Health, Prescription and Life.

• Top Workplaces Award Winner 2012, 2015-2020 (Cleveland, OH)

• Beautiful corporate headquarters located off I-90 in Westlake, Ohio.

Drug Free Workplace

We are an Equal Opportunity Employer

 Electro-Mechanical Assembly

Q-Lab is currently seeking an Electro-Mechanical Assembler. Reporting to the Production Manager, this position will be responsible for assembling the machines and equipment using blueprints and other written and verbal specifications. Although this position is currently 1st shift, employees may be required to work 2nd shift.

Essential Duties and Responsibilities:

• Assemble electrical and mechanical components
• Follow detailed engineering drawings and parts lists to complete proper assembly
• Prepare sub-assemblies and related parts for final assembly
• Wire, solder, install tubing and options in sub-assembly for final assembly
• Utilize problem-solving skills as a resource for continuous improvement
• Use a variety of hand-tools and power tools to complete product assembly
• Follow Lean Manufacturing 5S practices
• Assist with all aspects of Assembly when needed

Qualifications for this role:

• Ability to read mechanical and electrical schematics
• Working knowledge of and ability to use mechanical, electrical and measuring tools
• Able to work in a team-oriented environment
• 2 years’ previous electrical assembly experience
• Ability to lift 50 lbs

We Offer:

• A casual, fast-moving, and friendly work atmosphere
• A big business footprint, but small business family culture
• A proven track record of success
• Stability
• Excellent compensation package + bonus
• Vacation, Paid Time Off and Holidays
• Comprehensive benefits: Health, Prescription and Life
• 2012, 2015-2020 Best Workplaces Award Winner (Cleveland, OH)

Q-Lab is currently seeking a Mechanical Assembler. Reporting to our Manufacturing Supervisor, this position builds the mechanical components of our testers for shipping worldwide. Although this position is currently 1st shift, employees may be required to work 2nd shift.

Essential Duties and Responsibilities:

• Assemble mechanical components
• Follow detailed engineering drawings and parts lists to complete proper assembly
• Prepare sub-assemblies and related parts for final assembly
• Wire, solder, install tubing and options in sub-assembly for final assembly
• Utilize problem-solving skills as a resource for continuous improvement
• Use a variety of hand-tools and power tools to complete product assembly
• Follow Lean Manufacturing 5S practices
• Assist with all aspects of Assembly when needed

Qualifications for this role:

• Ability to read mechanical and electrical schematics
• High Technical Aptitude
• Working knowledge of and ability to use mechanical, electrical and measuring tools
• Able to work in a team-oriented environment
• 2 years’ experience building, construction, plumbing, automotive or any other trade experience 
• Ability to lift 50 lbs

We Offer:

• A casual, fast-moving, and friendly work atmosphere
• A big business footprint, but small business family culture
• A proven track record of success
• Stability
• Excellent compensation package + bonus
• Vacation, Paid Time Off and Holidays
• Comprehensive benefits: Health, Prescription and Life
• 2012, 2015, 2016, 2017, 2018, 2019, 2020 Best Workplaces Award Winner (Cleveland, OH)

About our Company

Q-Lab Test Services is based in Homestead, FL with testing laboratories in Florida, Germany, and China. We also have outdoor test sites in Florida, Arizona, and Ohio. We test products and materials in natural and simulated environments to determine weathering and corrosion resistance and durability. All of our sites and labs are accredited to ISO 17025.

Position Overview

This management position is responsible for all aspects of our Quality System at all Test Services sites.  You will be responsible for management and implementation of the ISO 17025 Quality System, ensuring continuous improvement.

Essential Job Duties & Responsibilities

• Manage, control and continuously improve the implementation of all aspects of the ISO 17025 international standard to maintain compliance to the standard while ensuring customer requirements are continuously met
• Provide overall direction, guidance, awareness training and interpretation on ISO 17025 quality standards to internal users to ensure the requirements are clearly understood and implemented
• Coordinate external customers and 3rd Party audits with key personnel to ensure audits are seamless, with minimal disruption to daily operations
• Assist in the development of internal calibration procedures and determine calibration uncertainties for these procedures
• Lead investigations of root causes and corrective actions for resolution to customer audit findings, complaints, internal audits findings and test non-conformances are answered in a timely manner
• Develop and provide appropriate quality related training programs to personnel whose work affects quality
• Manage and control documents, records, internal audits, calibration program, supplier approval, nonconforming events and corrective actions and risk evaluation in conformance to all applicable international standards
• Manage, maintain and implement the internal audit program to ensure audits are scheduled, performed and reported in a timely manner, including corrective action write-up, verifying effectiveness and closure
• Promote leadership and guidance in maintaining an open communication process throughout Test Services to benefit the customer and the company
• Document complaints and communicate with customers to determine their issues and provide updates on remediation
• Perform additional assigned duties as requested by the Managing Director and Director of Operations
• Maintain good working relationships with all personnel, departments, customers and suppliers

Education & Requirements

• Must have extensive knowledge, understanding and implementation of ISO 17025
• Must possess excellent communication skills, leadership skills, technical skills and basic human resource skills to manage interactions in a small to medium sized company.
• BS (or higher) in a related scientific field preferred
• 2+ years’ experience managing a department in a laboratory
• 5+ years’ experience with ISO 17025 requirements
• Formal qualifications as a Quality Manager, Internal Auditor or Quality Engineer (or equivalents) are preferred, but may be acquired on the job
• ISO 9001, ISO 17025 certified Internal Auditor and/or Lead Auditor are preferred, but may be acquired on the job

Optional

• Experience with plastics and/or coatings industry

Skills

• Proficient computer and Microsoft Office user with intermediate to advanced abilities
• Advanced skills with Excel and Word required
• Strong investigative skills, to determine root causes of non-conforming events
• Comprehension of technical/quality instructions, standards, customer specifications and correspondence
• Excellent communication abilities with customers, management and employees
• Requires extensive knowledge of quality systems and general understanding of testing, materials and business operations
• A considerable degree of tact and diplomacy is necessary to effectively interface with all levels of personnel within the company; requires original and independent thinking in new and often undefined areas
• Requires considerable reasoning abilities
• Ability to deal with technical problems individually or as a team in a professional manner
• Strong understanding of statistics and probabilities, especially as applied to testing and calibration methods

Travel Requirements

• You will be required to travel to all the accredited locations for internal or external audits as needed. International travel to Germany and China.

Is helping customers solve problems your passion? Are you looking for an opportunity where you can provide solutions and achieve results? We are seeking a confident, scientific-minded Technical Service Representative to act as the first point of contact for our customers. This role will respond to customer requests, determine the best test methods for their materials, produce proposals for the testing programs and finally explain the process to the customer. 

As a member of our Test Services team, you will consult with customers about their testing needs and respond to technical questions while delivering a high level of customer satisfaction. This is an excellent opportunity to join our company, to grow with us and share in our success.

What you will be doing:

·         Communicate with customers both verbally and in writing

·         Determine the best course of action for potential users of our service

·         Write proposals for natural and accelerated weathering tests

·         Follow up on proposals requested but not received

·         Customer education and test program setup

·         Host visits to the testing facility

·         Assist with other sales contacts as necessary

·         Enter miscellaneous events into client contact database

·         Other tasks as necessary or required

What we are looking for:

·         Scientific background or affinity is required
Minimum Associate’s degree in a science or technology field, or equivalent experience can be demonstrated

·         Previous experience in a Customer Service position is preferred

·         Must be able to explain technical concepts at a variety of levels (technical to non-technical)
Have a good working knowledge of MS Word and Excel

·         Capable of developing  fluency in relevant technical concepts

·         Skill in written and verbal communication is a must
Must be detailed and excellent at documentation

·         Fluency in written and spoken English required

·         Additional fluency in Mandarin Chinese or German preferred, but not required

·         Work with the Technical Services Coordinator to coordinate sales follow up efforts

·         Ability to interact with customers over the telephone or through written e-mails

·         Coordinate with lab managers to determine test and report information

Must Haves:

·         Confidence, not ego

·         Mission of Service to our clients and co-workers

·         A doer not a procrastinator- Get it done attitude

·         Burning desire to learn

·         Honesty

All the Extras:

·         A casual, fast-moving, and friendly work atmosphere

·         A big business footprint, but small business family culture

·         A proven track record of success

·         Stability

·         Retirement Savings (401K)

·         Vacation, Paid Time Off and Holidays

·         Comprehensive benefits: Health, Prescription and Voluntary Life Insurance

·         Company Paid LTD, STD and Life Insurance 

·         Excellent Compensation

For more than 50 years, Q-Lab Corporation has been a global provider of material durability testing products. Our products and services are used to test coatings, plastics, automotive, personal care, roofing, inks, textiles, pharmaceutical, packaging and sealants. Q-Lab is a growth-oriented and stable company who has earned a strong reputation for outstanding product design, innovation and uncompromising levels of quality and safety.