Marketing Assistant

Westlake, Ohio

The Marketing Communications team is seeking a highly motivated Marketing Assistant at our Global Headquarters in Westlake, Ohio. Reporting to the Global Marketing Communications Manager, the Marketing Assistant will have a variety of responsibilities that enable the success of marketing and sales campaigns and events. The successful candidate will highly value data integrity, be proficient with marketing systems, and possess strong written communication and computer skills.

Q-Lab Corporation is a global leader in providing material durability testing products. Since 1956, we have designed and manufactured laboratory test products such as weathering testers, light stability testers and corrosion testers. We maintain a global presence with manufacturing facilities in the US and sales and distribution facilities in England, Germany and China. Our world-class corporate headquarters and manufacturing facility are located in Westlake, Ohio.

Responsibilities include:

• Entering and maintaining customer data, assets, and activities in Q-Lab’s CRM (Customer Relationship Management) software
• Reviewing inquiries received through Q-Lab.com and other forms and distributing them to the appropriate person for follow-up
• Monitoring and dispositioning the general corporate email inbox
• Reviewing and approving account registrations in our customer portal
• Ordering and keeping inventory of printed marketing literature and promotional items
• Monitoring and compiling results of customer surveys for presentation to management
• Set up catering, accommodations, transportation, and other support as needed for on-site meetings and events
• Supporting global sales representatives by fulfilling requests for literature, promo items, posters, binders, etc.
• Monthly reconciliation of the Marketing credit card statements and expense reports
• Maintaining the contact list of global sales representatives
• Domestic trade show coordination, including registration, space selection, equipment and literature shipments to and from shows, and staffing schedules
• Aggregating required materials for trade show and seminar reimbursements for global sales representatives

Requirements:

• Clear understanding of Marketing systems (CRM, Marketing Automation, CMS, other Martech software) and how data flows between them
• High proficiency in Microsoft Office applications, especially Excel
• Experience with Hubspot or other Marketing Automation Software is a plus!
• Attentive to detail, highly organized, and proactive in recommending solutions to improve performance and efficiency
• High-level of written, verbal, and interpersonal communication skills
• Ability to manage deadlines and handle multiple projects

We offer:

• Fun, fast-moving, and friendly work atmosphere.
• A big business footprint, but small business family culture.
•  A proven track record of success.
• Excellent compensation package + bonus.
• Vacation, Paid Time Off and Holidays.
• Comprehensive benefits: Health, Prescription and Life.
• Top Workplaces Award Winner 2012, 2015-2020 (Cleveland, OH)
• Beautiful corporate headquarters located off I-90 in Westlake, Ohio.

Drug Free Workplace

We are an Equal Opportunity Employer