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Materials Testing Lab Manager (Arizona)

Posted: 6/2/2023
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Materials Testing Site Manager
 
With total oversight of a small team, this is a hands-on, multi-faceted management position of significant responsibility. Day-to-day, the Site Manager oversees all aspects of our AZ site including staffing, quality of service, equipment up-time, and profitability, while working closely with the Managing Director and other supervisors from the remote Florida office to ensure testing is accurate and timely. Longer term, the Site Manager participates in strategic planning for the facility, particularly in the development of new products/services, and growth of sales opportunities. Through proper planning, the Site Manager must ensure that the site maintains operation 7 days a week, through holidays, and that all tests start or are serviced in a reasonable amount of time. The role will often require wearing many hats and someone with a broad skill-set - even going so far as personally stepping into any role and performing necessary tasks to keep these critical tests going.
 
DUTIES AND RESPONSIBILITIES
  • Local Quality System oversight
  • Capital equipment budgeting
  • Management of vendors and their services
  • Field layout and quality monitoring
  • Troubleshooting customer issues
  • Internal research projects to advance our science and technology
  • Assist with customer service and writing cost estimates, as needed
  • Special project tests – setup and billing
  • Weather system – maintenance and monitoring
  • Oversight of internal documentation (log sheets, training records, etc.)
  • Staff supervision, retention and recruitment
  • Assure profitability through process efficiencies or appropriate staff levels
  • Generate Promptness Reports
SKILLS AND EDUCATIONAL REQUIREMENTS
  • Bachelor’s degree in a scientific or technical field
  • At least 5 years’ management experience
  • Superb customer service and small team leadership/management skills
  • An innate love for science and technology
  • Strong project management skills with an extremely high attention to detail
  • Proficiency in MS Excel and MS Word, and basic computer skills
  • Fluency in English, both written and conversational
  • A sense of urgency, bias for action, and proven experience to work with difficult deadlines
  • Practical, results driven problem solving skills
INTER-RELATIONSHIPS
Works with subordinate staff as well as managerial peers and leadership. Must be able to establish working relationships and effective teams. Must also be able to create relationships with customers and technical organizations. Must be able to competently perform all roles, to act as back-up or to cover vacancies, as needed.
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Q-Lab Phone Numbers

USA: +1-440-835-8700
Florida & Arizona Test Services: +1-305-245-5600
UK/Europe: +44-1204-861616
Germany: +49-681-857470
China: +86-21-5879-7970

 
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